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If you have an accident which causes personal injury, the NZ Accident Compensation Scheme will cover you for some of your medical and hospital expenses (if required). Unfortunately, you will not be covered for loss of earnings, repatriation, loss of tickets etc. Neither will you be covered if you fall ill whilst here. We strongly recommend that comprehensive Travel Insurance be taken out prior to your departure for sickness, accidents, travel plan disruption etc.

If you do suffer a medical misadventure whilst in New Zealand contact the Accident Information Service who will advise on where and how to seek help by phoning Freephone 0800 263 345 (24 hour service) from anywhere in New Zealand.

If you take medication whilst on holiday, please be sure to bring enough for your entire stay plus a Doctor's certificate in case this needs to be seen by NZ Customs. To obtain many drugs from a Pharmacy, a Doctor's prescription is required. An appointment with a Doctor will cost approx. NZ$35 to NZ$50.

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0800 263 345

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